The National Disability Insurance Scheme (NDIS) provides funding to help Australians living with a disability achieve greater independence and quality of life. If you or a loved one is considering applying, this step-by-step guide will help you navigate the process with confidence.

✅ Step 1: Check if You’re Eligible

• Be under 65 years old at the time of application
• Be an Australian citizen, permanent resident, or hold a Protected Special Category visa
• Have a disability that is permanent or likely to be permanent
• Need support for everyday activities, mobility, communication, or social participation

Tip: Use the official NDIS eligibility checklist to self-assess before you apply.

✅ Step 2: Prepare Your Supporting Information

Strong evidence makes the process smoother. Gather:

• Diagnosis and medical history
• Recent reports from GPs, specialists, therapists
• Examples of how your condition impacts daily activities (mobility, self-care, communication)
• Details of any current supports you use

✅ Step 3: Make an Access Request

• By phone: Call NDIS on 1800 800 110 to request an Access Request Form
• By form: Complete the form and submit it with your supporting documents

If needed, your GP or a support coordinator can help complete the paperwork.

✅ Step 4: Wait for Assessment

The NDIS team reviews your application and may:

• Contact providers for clarification
• Request additional assessments (OT, physio, psychology)
• Provide an outcome after their review

✅ Step 5: Your Planning Meeting

If approved, you’ll attend a planning meeting (in person, by phone, or online) to discuss:

• Your goals and daily challenges
• What supports you need (equipment, therapy, personal care)
• How you’ll manage your plan (self-managed, plan-managed, or NDIA-managed)

✅ Step 6: Start Using Your NDIS Plan

When your plan is active, you can purchase supports. For mobility equipment:

• Self-managed: Buy directly from our store, then claim reimbursement with your invoice
• Plan-managed: Request a formal quote/invoice; your Plan Manager pays the supplier upon approval

🛒 How Direct Mobility Helps

• Recommend products that may be NDIS claimable
• Provide formal quotes for Plan Managers
• Issue tax invoices for self-managed reimbursements
• Wide range of equipment: wheelchairs, walkers, scooters, bathroom safety, adjustable beds, daily living aids